Referrals

You know home care is available, but where do you start if you want to get it?

Your first step is easy. Call the agency you wish to use.
You can make a referral for yourself or a family member.

Call or fax your referral to:

Phone: 800-841-9397
Fax: 814-781-1378

If you are hoping to have home health services paid by your insurance, Medicare or Medicaid, a physician's order for certified home health is required. If your physician agrees you would benefit from home health, he/she will make a referral to a certified home health agency and will authorize a treatment plan, commonly called a plan of care.

If you or your family member makes a self-referral, the agency will contact your doctor for approval to evaluate your situation and to get necessary medical information.

Hospice service also requires a referral by the patient's physician, which can be done at the request of family. A hospice program representative will visit the patient soon after to learn the needs and schedule of the patient and family/primary caregiver. Hospice is covered by Medicare and many insurances.

When you, a family member or your physician calls a home care office, you will be asked basic information, such as your name, date of birth, address and phone number.

There will also be questions about your doctors, diagnosis, current medical orders and any hospitalizations you have had. Safety is very important. There may be questions about your medications, whether you have had a flu shot, concerns about your personal safety in your home and who your caregiver and/or emergency contact will be.

And then, you will be evaluated for admission.

It may sound like a long process, but it isn't. We really want you to have the best care possible and stay in your home as long as you wish/can.

Penn Highlands Community Nurses are always willing to help guide you through any of this. Feel free to call us.

Why choose us?

Choosing home health care services means allowing someone into your home to provide your care and interact with you and your family. It is an important decision. You want to choose a provider that you trust, has a reputation for quality, and has the expertise and resources to fill your specific care needs. Here's why Penn Highlands Community Nurses meets all of those needs and more:

  • Penn Highlands Community Nurses has a well-deserved reputation for trusted, expert care delivered with compassion and professionalism that comes from over 85 years of providing health care services in our communities.
  • Penn Highlands Community Nurses has been named to the HomeCare Elite in 2012, 2013, 2014 and 2017, a compilation of the most successful Medicare Certified home health providers in the United States. It recognizes the top 25 percent of agencies excelling in quality outcomes, quality improvement, and financial performance.
  • Our staff utilizes some of the most advanced technology available for home health care, focusing on clinical excellence and providing you with the state-of-the-art care you deserve.
  • Our goal is to provide the services you need, when you need them, at whatever stage of life you are in.
    • Our range of services provides for many different levels of your care. Patients of all ages often require skilled medical care at home while recovering from an illness or injury. With excellent home health care, there is less risk of developing complications and infections in the privacy of home
    • Hospice puts you and your family in the care of experts on end-of-life care. Our Hospice team provides medical services, emotional support, and spiritual resources for people in the last stages of a serious illness. We help family members manage the practical details and emotional challenges of caring for a dying loved one. Our goal is to treat you with dignity and respect, and to enhance your quality of life.
    • Not everyone needs skilled medical care. Many who are experiencing challenges due to aging just require some assistance to continue living independently in their homes. Our aides are available on an hourly basis to help with personal care and home chores, or provide companionship while caregivers take a break.
    • For older adults who require daytime supervision, our Adult Day center offers an affordable alternative to assisted living or nursing home placement. Adult Day provides a break for caregivers and family members who regularly care for a loved one.