QCare Common Q&A

How will I be charged for my QCare visit?

Our QCare's are walk-in medical care facilities, providing urgent care services. Your bill will reflect physician office services and may be paid differently by your insurer than a bill for services rendered at other urgent care facilities. All co-pays and deductibles will apply and payment will be expected at the time of services. All physicals are prepaid at the time of visit.

Will QCare treat me even if I am unable to pay?

All services are provided regardless of the patient's ability to pay. Penn Highlands Healthcare's financial assistance program can be applied to QCare services and visits.

Do I need to make an appointment to visit QCare?

No appointments are necessary. Walk right in during normal business hours.

When is it appropriate to visit QCare?

With no appointment necessary, QCare centers can be a great option when you're seeking convenient medical services or treatments.

QCare or Emergency Room?

Whenever you or someone you love has sudden symptoms of an illness or injury, your first thought is getting to a medical facility. But how do you decide which medical facility you should go to? There are two different places you can go when symptoms suddenly appear- the emergency room or QCare urgent care. How do you decide which you should go to?

If it's a life threatening injury or illness, go straight to the emergency room (which is sometimes best accomplished by calling 911). There is one conveniently located at each Penn Highlands Healthcare hospital. Open 24/7, this is definitely the right choice for any sudden, serious injury or illness.

But what about non-life threatening illnesses like a sprained ankle, ear ache, sore throat, or fever? What if you have a minor injury or illness but no primary care physician? An urgent care center may be a great choice for you. Staffed by nurse practitioners and physician assistants, urgent care centers are a great alternative when most other doctors offices have already closed.

First Choice

For many patients, QCare is the first choice for medical care when they have primary health care needs or a minor illness or injury, such as:

  • Flu-like symptoms
  • Fever
  • Vomiting
  • Coughs, colds, sinus problems
  • Earaches
  • Sprains
  • Back pain
  • Rashes
  • Minor eye problems
  • Minor cuts and abrasions
  • Minor aches and pains
  • Bladder infections
  • Tick and insect bites

Is there anything you cannot treat at QCare?

There are times when it is not appropriate to visit QCare and you should instead seek emergency medical attention.

These include:

  • Chest pain
  • Stroke
  • Heart attack
  • Severe abdominal pain
  • Major head injuries
  • Major trauma
  • Compound fracture (bone visible)
  • Shortness of breath
  • Ingestion of poisons
  • Seizures
  • Dizziness
  • Severe burns
  • Shock
  • Snake bites
  • Uncontrollable bleeding
  • Children under the age of one

If you think you are experiencing a life-threatening condition, call 911 or seek immediate medical attention at the nearest emergency department.