For Patients

Information for patients at Penn Highlands Healthcare.

Penn Highlands Healthcare offers the following services for patients to make your visit to one of our hospitals as convenient as possible:

  • Financial assistance. Financial counseling, we are here to help you.
  • Billing and insurance. Patient Billing Services can assist you with all of your billing and insurance questions.
  • Medical records. Health Information Services can assist you with obtaining copies of your medical records.
  • Case Management. Our case managers, will work along with your medical team to develop your personalized care plan.
  • Advance directive. An advance directive is a tool to help protect your medical wishes
  • Rights and responsibilities. Know your rights and responsibilities when you visit one of our hospitals.
  • Patient privacy. You can count on our healthcare system to provide you with the highest standards of privacy when it comes to your questions and procedures.
  • My eHealth Portal. With My eHealth Portal, you can access your health information, schedule an appointment with a physician and view results from your tests and procedures.
  • Patient Channel Video Library.  Our goal is to educate our patients, families, and caregivers to promote overall wellness and recovery during your stay with us and at home.